Installing SAMSON, the integrative molecular design platform, often involves connecting to the SAMSON Connect network in order to download the necessary files. However, users with network proxies may encounter challenges during this process. If you’re a molecular modeler trying to set up SAMSON but experiencing connection issues, this guide will help you resolve them effectively.
Understanding the Issue
When your network uses a proxy, the SAMSON installer might struggle to connect to SAMSON Connect. This is a frequent hurdle in environments like corporate or institutional networks, where proxy configurations are commonplace. Without proper configuration, downloading the SAMSON software and necessary extensions will fail, leaving you unable to proceed.
Step-by-Step Solution
To overcome issues related to proxies, the SAMSON installer provides a Test connection feature. Here’s how to handle proxy configurations effectively:
- Download the SAMSON installer appropriate for your operating system from the SAMSON Download page.
- Begin the installation process by launching the downloaded file.
- On the proxy configuration page of the installer, you will notice an option to test the connection. Before proceeding, ensure the proxy parameters provided by your network administrator are readily available.
- Enter your proxy settings, including the server address, port, and any login credentials if required.
- Use the Test connection button to check if SAMSON can successfully reach SAMSON Connect. If the test fails, double-check the proxy details with your network administrator.
Typically, once these steps are completed, the installer should display a message: “SAMSON Connect reached successfully”. You can then proceed with the email and SAMSON key configuration steps without interruptions.
Visual Guidance
If you’re unsure what the process looks like, here are some visuals to guide you:
When the installer encounters a network proxy, you’ll see the following screen:
After entering valid proxy parameters and testing the connection, you can seamlessly enter your email address and SAMSON key to continue:
Additional Tips
If you still encounter issues even after entering valid proxy details:
- Ensure your network administrator has whitelisted the SAMSON Connect domain.
- Double-check that the entered proxy login credentials are correct.
- Consult the detailed Troubleshooting section of the documentation if the issue persists.
Conclusion
Proxy configurations don’t need to be a stumbling block when installing SAMSON. By making good use of the Test connection feature and entering correct proxy details, you can ensure a smooth installation process. For further details, consult the original SAMSON installation documentation.
SAMSON and all SAMSON Extensions are free for non-commercial use. You can get SAMSON for free on the official website.