For molecular modelers eager to dive into SAMSON, one of the most powerful integrative molecular design platforms, it can be frustrating when installation doesn’t go as planned. Whether you’re encountering issues due to graphics cards, proxies, or dependencies, this guide provides practical tips to get you back on track quickly.
Common Installation Issues
During the installation of SAMSON, a few technical challenges might arise. Below, we address the most common ones and provide simple solutions to overcome them.
1. Proxy-Related Network Issues
If you’re connected to a network that uses a proxy, SAMSON’s installer might fail to reach SAMSON Connect. To resolve this:
- When prompted in the installer, use the Test Connection button after entering proxy parameters.
- If unsure of your proxy settings, consult your system administrator to get the correct information.
Make sure that the installer displays the message "SAMSON Connect reached successfully" before proceeding.
2. Intel Graphics Card Warnings
Some Intel graphics cards may cause issues during SAMSON’s installation and operation. If the installer generates a warning, it typically advises whether you can proceed. This is especially the case if you have additional non-Intel graphics cards, such as NVIDIA or AMD. Feel free to ignore the warning in such cases.
3. Linux-Specific Dependency Problems
Linux users might encounter dependency-related issues, especially if OpenGL drivers or other required libraries are missing. If the installer doesn’t launch or throws errors, the following steps should help:
- Navigate to the download folder in your terminal:
- Make the installer executable:
- Run the installer using:
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cd ~/Downloads |
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chmod +x ./SAMSON-Setup.run |
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QT_QPA_PLATFORM=xcb ./SAMSON-Setup.run |
If you continue encountering issues, refer to the Troubleshooting section for strategies to identify and install necessary dependencies.
Best Practices for a Smooth Installation
Here are additional steps to ensure your experience is seamless:
- Check the Requirements and Platforms page to confirm your system meets SAMSON’s hardware and software prerequisites.
- Update your graphics drivers to their latest version to minimize the risk of compatibility issues.
- If you need to install an older version of SAMSON, refer to the FAQ on older versions.
Learn More
Want additional tips? Detailed installation steps and troubleshooting strategies are available in the official documentation. Visit SAMSON Installation Guide to explore more.
SAMSON and all SAMSON Extensions are free for non-commercial use. Get your copy today at www.samson-connect.net.